Refund Policy

Free trial

Every paid plan starts with a 14-day free trial. No card charge during the trial. If you cancel before day 14, you're never billed.

After the trial

On day 15 (or earlier if you upgrade manually), your selected plan auto-renews monthly at the price shown on this site at the time of signup. Once a billing cycle has been charged, we do not issue refunds for that cycle.

You can cancel at any time. Cancellation stops the next renewal but does not refund the current month — you keep access until the end of the period you already paid for.

How to cancel

Cancel from the Billing page inside the WorkflowRadar app, or email hello@workflowradar.io from the email address on your account. Cancellation takes effect immediately for future cycles.

When we do refund

We refund in these cases:

• Accidental double-charges.
• Charges that appear after you successfully cancelled your account.
• Charges that occurred because of a billing-system error on our side.

Report the charge within 30 days by emailing hello@workflowradar.io. We'll review and respond within 7 business days. Confirmed refunds are issued through Paddle to the original payment method.

Chargebacks

Paddle.com Inc. is WorkflowRadar's merchant of record. If you need to dispute a charge with your bank or card issuer, that's handled through Paddle's standard chargeback flow. We reserve the right to suspend service while a chargeback is open and to terminate accounts that file disputes without first contacting us in good faith.

Related policies

See our Terms of Service for the full subscription terms and our Privacy Policy for how Paddle and other subprocessors handle your data.

Contact

Questions about a charge or refund? hello@workflowradar.io.